About DutyClerk
Key facts
DutyClerk is an AI phone-answering service for UK law firms and small professional practices. Its AI receptionist, Emma, answers the calls a firm cannot take, tells the caller she is an AI, takes their name, number and what the matter is about, and flags anything urgent.
- Name
- DutyClerk
- Website
- dutyclerk.co.uk
- What it is
- An AI phone-answering service.
- Who it is for
- UK law firms and small professional practices.
- What it does
- Emma, the AI receptionist, answers the calls a firm cannot take. She tells the caller she is an AI, takes their name, number and what the matter is about, and flags anything urgent.
- What it does not do yet
- Automatic call notes, diary booking, text confirmations, recordings sent to you, a morning summary and live transfer are not built yet, and Emma does not screen for conflicts.
- What it is not
- Not a law firm and not legal advice. Not a chatbot and not a general call centre: it is built for firms that lose business to missed calls outside office hours.
- Status
- DutyClerk is new and is looking for its first pilot firms; a live demo is available on the site.
- Pricing
- £199 a month, £499 set-up, cancel monthly. One plan, no per-minute meter.
- Try it
- Talk to Emma, the receptionist of a fictional firm, on the live demo page.
- Contact
- Leave your details in the call-back form on the homepage and a person rings you back.
- Online since
- August 2026
- Last updated
Nothing on this site is legal advice. DutyClerk is a call-handling tool, not a law firm and not a substitute for a solicitor.
The firm in the demo, Harrington & Vale, is fictional. Any appointment times Emma offers there are examples: no diary is connected and no text is sent.